Housing advice: Coronavirus (COVID-19)

In brief:

  • Most evictions of tenants and homeowners remain on hold until after 31 May 2021 except in limited circumstances.
  • The government intends to lift the eviction ban after that date.
  • You can still be given notice and you might have to attend court before that date.
  • Landlords are still responsible for repairs and safety checks. You can ask them to delay work if you’re self isolating, shielding or if the repairs could wait.
  • You can still move home and view properties unless you’re self isolating.
  • Councils must try to find you somewhere safe to stay if you’re sleeping rough.

Where to get help and advice:

It is apparent that many people have fallen into rent arrears due to the pandemic and the loss of income, so we have put together this list of where you can get help and advice:

North Devon Council remains the first port of call for people to receive housing advice and what to do if they are threatened with eviction. They can be contacted by clicking here or by calling 01271 327711 weekdays 9am-5pm.

Citizens Advice are also very helpful for people at risk of eviction, as they provide steps to follow and guidance as to what your rights are. This information can be found by clicking here . The national helpline for CAB number is 0800 144 8848 (9-5 Monday to Friday) and the local number for Barnstaple is 03444111444 (times vary and advice at the moment will be via phone rather than in person).

Similarly, the Shelter website gives lots of advice under different headings for different types of eviction plus they can also be contacted on 0808 800 4444 (8am-8pm weekdays and 9-5pm at weekends).