Preparing to reopen your business

We are aware that you are really working hard to reopen your business and that there is a lot of guidance out there that you need to navigate your way through. We are here to help; Ilfracombe Town Council, One Ilfracombe and North Devon council are working hard to do everything we can to support you and the town centre as we ease our way out of lockdown. For all the latest guidance and business support please go to

It isn’t simply going to be a return to business as usual so wanted to keep you up to date with various measures being put in place which will potentially affect your business and how we can work together to implement them.

Social distancing

Our key priority is to ensure that the town centre is safe and welcoming for everyone visiting and working here. Social distancing is going to be with us for the foreseeable future and some measures will need to be put in place to ensure guidelines can be followed, as follows:

  • Signage will be displayed in the public realm to remind people to keep their distance from one another.
  • Customers should be encouraged to use the pavements to queue and to queue alongside shop windows rather than into the highway. If you think queues are likely to form outside your shop, please talk to your neighbours to work out which way would cause the least inconvenience.
  • As a business, you will need to ensure you have followed the guidance set out in the attached toolkit: 

Public reassurance

Signage will be going up in and around town in the next few days and weeks to remind people of the key messages and to assure them we are all are doing everything we can to keep them safe. These measures will be reviewed and amended as necessary.

To be kept up to date and to discuss any issues or concerns please contact us on

Finally, please let us know when you are planning to open and we’ll share on our social media channels and don’t forget to download and display your COVID secure poster to show you have followed the COVID-19 safety guidance. The poster can be found here:

If you have any concerns please do not hesitate to contact us, we are here to support you during this extremely difficult time.

Kind regards

Ilfracombe Town Council | One Ilfracombe | North Devon Council